Job Summary:

Oversees the day-to-day management of the Security and Facilities & EVS departments. Responsible for setting and maintaining the budget for those departments and coordinate and direct the design, planning, construction, maintenance and alteration of equipment, machinery, buildings, plans, utilization of space and maintenance.   

Qualifications: 

• Degree in Criminal Justice or equivalent work experience in law enforcement or hotel
• Four or more years in Security with at least two years in management. 
• Advanced knowledge and/or experience in Casino operations strongly desired.
• Strong communication skills (verbal and written) required
• Fluency and literacy in English
• Demonstrated ability to communicate effectively, both verbal and written.
• Demonstrated leadership skills
• Excellent guest service skills.  Must be able resolve differences so both the guest and the casino feel they have been taken care of properly.
• Ability to handle emergency and security-related issues effectively
• Strong organizational and analytical skills
• Computer literacy
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to all Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. 
• Adheres to all regulatory, company and department policies and procedures
• Experience managing design, development and construction of remodeling projects and work of contractors.
• Strong administrative and managerial skills required.  Team building skills required.  Able to perform multiple functions simultaneously.

Essential Job Functions:

• Safeguard all property assets.
• Accomplish assigned tasks through proper training, motivation and supervision of all Maintenance, EVS, and Market Technology staff. 
• Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulating expectations. 
• Has responsibility and accountability for employee relations and goals/actions of the departments. Conduct interviews and select the best candidates for open positions.
• Oversee Maintenance, EVS, and Market Technology departments—work schedules, including training of new hires on policy and procedures.   Provide superior customer service to all guests, both external and internal.
• Draw design layout, showing location of furniture, equipment, doorways, electrical and telephone outlets and other maintenance.
• Bid and coordinate capital projects requiring construction or the installation of equipment. Develop capital proposals for equipment, building upgrades, cost savings and general upkeep as needed.
• Evaluate, analyze and submit proposals in support of repair versus replacement or outsourcing.  Plan, budget and schedule maintenance modifications including cost estimates, bid sheets, layouts and contracts for construction and acquisitions ensuring compliance with local and state codes. 
• Oversee the coordination of building space allocation, layout and communication of services.  Plan and coordinate maintenance activities in support of changes to the casino floor and the activities of other departments.
• Responsible for the cleanliness, upkeep, refurbishment and maintenance of all buildings, systems and grounds.  Manage preventive maintenance and work order processes for both Maintenance department and EVS department.
• Ensure compliance with all safety standards and codes.  Maintains emergency procedures and equipment. Monitor energy consumption and initiate cost savings. 
• Oversee purchasing and inventory procedures for Maintenance, EVS and Market Technology departments. 
• Review work orders and assign work to be completed.
• Investigate research and interview vendors for items and services for department.
• Conduct walk-through of buildings and maintenance to ensure proper maintenance levels are provided.
• Review past usage of supplies to forecast purchasing needs for MOPS, Maintenance and  Market Technology.
• Read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations and interprets blue prints. 
• Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from groups, managers, clients, customers and the general public. 

Physical, Mental & Environmental Demands:

• Must be able to work independently. 
• Must be capable of maneuvering for prolonged periods of time. 
• Must be able to read, write, speak and understand English. 
• Must be able to stoop, bend, as well as, maneuver up and down stairs. 
• Must be able to learn and retain locations, operation and repair procedures of this property’s mechanical systems, equipment and life safety system. 
• Must be able to tolerate areas containing second hand smoke, dust and bright lights. 

Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.

JOB CODE: 065-25