Compliance Manager
Job Summary:
Responsible for managing and overseeing regulatory compliance programs to ensure the casino operates in full adherence to federal, state, and tribal gaming laws. Ensures compliance with the Compact and Tribal Gaming Code and conducts regular audits and reviews to maintain alignment with National Indian Gaming Commission (NIGC) Minimum Internal Control Standards. Implements corrective actions as needed and supports the integrity of internal controls to protect the property’s assets and uphold regulatory standards.
Qualifications:
- Required experience interacting with multiple department supervisors/managers.
- Required technical proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Must have employee relations skills.
- Must be detail oriented and must have exceptional organizational skills.
- Must be at least 21 years of age.
- Must have strong organizational, analytical and communication skills, both verbal and written.
- Must have the ability to facilitate management committee meetings.
- Preferred previous experience in accounting, auditing, and/or casino operations.
- Preferred broad knowledge of casino cashiering, casino operations or income control.
- Preferred supervisory experience.
Essential Job Functions:
- Performs scheduled reviews and corrective action of departmental policies, procedures and controls in order to maintain the necessary controls required to safeguard the property’s assets and integrity, utilizing company guidelines.
- Performs scheduled reviews of SDS, CMS, LMS, MICROS, and any other systems to ensure compliance and controls are properly enforced.
- Ensures procedural compliance in relation to MICS and ICS in the operational areas through observations and audits of performance of daily tasks in each area.
- Monitors Title 31 audit paperwork to ensure proper procedures are being followed at all times. Checks work and reports any unusual variances and/or discrepancies. Finds and solves variances and/or discrepancies.
- Manages Title 31 and SARC review and reporting and Title 31 training.
- Reports any variances, proposals for corrective action, and implements agreed upon action to senior management.
- Monitors and reports all issues which do not fall within sound auditing and/or company accounting procedures.
- Identifies opportunities to automate manual processes and increase the ability to perform thorough audits.
- Identifies confidential information and follows procedures for safeguarding such information.
- Coordinates and performs Title 31 training on property for all applicable departments.
- Acts as liaison between the Tribal Gaming Commission and the property.
- Coordinates all external audits performed on the property (including but not limited to internal audit, Tribal Gaming Commission, external auditors, federal and/or state auditors)
- Oversees assembling, auditing, posting and preparing various detailed accounting reports for departmental review and/or incorporates audit information into more complex reports, including month-end general ledger posting, according to established policies and procedures.
- Maintains complete understanding of all audit areas.
- Monitors and manages exceptions on property.
- Conducts Performance Reviews; makes or recommends wage increases; makes or recommends promotions.
- Handles employees' complaints or grievances as needed.
- Analyzes audit data, recommends appropriate corrective actions, and prepares management summary reports.
- All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
- Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
- Must be able to get along with co-workers and work as a team.
- Ability to read, write, speak and understand English.
- Must be able to respond to visual and aural ques.
- Must present a well-groomed, professional appearance.
- Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
- Must be able to work a varied schedule including holidays, nights and weekends as needed.
- Must be able to work a reasonable amount of overtime when required.
- Perform other duties as assigned.
Physical, Mental & Environmental Demands:
- Must be able to work inside and continuously maneuver around office area and throughout the casino property.
- Must be able to bend, crouch, kneel, twist, lift, stoop, reach and work at a desk when performing administrative functions.
- Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.