Job Summary:

Oversees daily stewarding operations to ensure cleanliness, sanitation, and efficiency in all kitchen areas. Manages staffing schedules, monitors work quality, and enforces compliance with sanitation standards. Leads all aspects of dishwashing and cleaning processes while driving continuous improvement in procedures and performance.

Qualifications: 

Required

• Working knowledge of sanitation standards and requirements.
• Minimum age: 21 years.
• Strong supervisory and leadership skills.
• Understanding of budgeting.
• Proficient in computer applications.

Preferred:

• 3 years of experience in kitchen, stewarding, or related janitorial roles, including 2 years in a supervisory capacity.
• Experience in multi-unit or multi-outlet operations.
• Bilingual in Spanish is a plus.

Essential Job Functions:

• Collaborate with the Director to manage budgets and capital expenditure plans.
• Prepare weekly schedules for stewarding staff.
• Implement and maintain training programs; promote cross-training and career development.
• Maintain accurate departmental records and ensure labor cost compliance.
• Provide coaching, guidance, and performance feedback to staff.
• Collaborate effectively with all levels of management.
• Recruit, interview, and select team members; conduct performance reviews and recommend promotions or wage adjustments.
• Address employee concerns and administer disciplinary actions as needed.
• Complete all required departmental documentation.
• Perform physical stewarding tasks when necessary.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.   
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Must be able to get along with co-workers and work as a team.
• Must be able to work independently. 
• Ability to read, write, speak and understand English. 
• Must be able to respond to visual and aural ques.
• Must present a well-groomed, professional appearance.
• Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays, nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.

Physical, Mental & Environmental Demands:          

• Must be able to maneuver and work inside kitchen area, sometimes in heat in excess of 100 degrees or cold in excess of 0 degrees. 
• Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties. 
• Must be able to respond calmly and make rational decisions when handling employee conflicts or in stressful situations. 
• Must be able to lift up to 50 pounds. 
• Must be able to push and pull carts weighing up to 100 pounds. 
• Must be able to use proper team lifting and carrying techniques.
• Must be able to operate all kitchen equipment and machinery. 
• Must be able to operate a computer. 
• Must have an understanding of pest elimination. 
• Must be able to work in a fast-paced environment. 
• Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.

Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes. 

JOB CODE: 265-25